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5/2/2016 - Division of Consumer Affairs PT Division Head

County Division Head (PT)
Cumberland County Division of Consumer Affairs
(Offices of Weights & Measures - Consumer Protection)
Effective July 1, 2016
(Unclassified/Appointed Position)
Salary: Dependent Upon Skills and Experience


Duties: Reports to the County Administrator; makes office and field investigations originating from consumer complaints received from the general public; mitigates, mediates and resolves consumer complaints; oversees Office of Weights and Measures operations and staff; reviews consumer contracts, sales agreements, guarantees, and warranties; interviews consumers, merchants, manufacturers, contractors, and others to obtain factual or comparative data relative to complaints under investigation; acts as a liaison between the New Jersey Office of Consumer Affairs and the County of Cumberland; makes onsite inspections; initiates and participates in informal conferences; assist other county and state Consumer Affairs Offices with investigations; performs related duties as assigned.

Requirements: Seven (7) years of experience in a program or institutional setting involving emergency services and consumer affairs/protection procedures, five (5) years of which shall have been in a supervisory capacity. Experience in interviewing, conflict resolution. Knowledge and experience with consumer related issues as they affect a program of consumer complaint investigation. “Consumer Protection Investigator” training and certification from the New Jersey Office of Consumer Affairs required. Possession of a degree from an accredited college or university preferred or commensurate experience. Possession of a valid New Jersey driver’s license.

Hours: Part-time, 24 hours per week. Flexibility necessary, as weekend hours will be required.

Note: Offers of employment for this title are contingent upon successful completion of physical fitness testing, to include drug screenings, and criminal background checks.

Applicants should submit a cover letter, resume, and the names of three professional references to:

Brittany Wiita, Confidential Assistant
Department of Personnel
Brittanywi@co.cumberland.nj.us or fax to 856-453-0361


Application deadline is May 12, 2016.

The County of Cumberland is an Equal Opportunity Employer Striving for Diversity in the Workplace.