JOB DESCRIPTION: Under directionreceives and responds to telephone or other electronic requests for emergency assistance, including law enforcement, fire, medical, or other emergency services and /or dispatches appropriate units to response sites; does related work as required.

JOB QUALIFICATIONS: Knowledge of methods for operating communications systems. Knowledge of procedures used for emergency medical treatment. Knowledge of information required for documenting emergency situations and calls. Knowledge of emergency medical, fire, police, and other emergency terminology. Knowledge of procedures for dispatching emergency and nonemergency equipment and personnel. Knowledge of emergency management procedures. Knowledge of the geography and street locations of the community served. Ability to operate automatic location identification (ALI), automatic number identification (ANI), and other communications equipment in a complex communications program. Ability to operate a Computer Aided Dispatch (CAD) system. Ability to provide clear instructions and guidance to callers in emergancy situations. Ability to obtain information from physically or emotionally distressed individuals. Ability to speak clearly, concisely, and in a professional manner. Ability to maintain the confidentiality of information received. Ability to read, write, speak, understand, or communicate in English sufficiently to perform the duties of this position.

EXPERIENCE: One (1) year experience in work involvingthe receiving, transmitting, and relaying of video display and/or radio messages, and in the receiving, relaying, and recording of complaints and requests for emergency assistance, which shall have included the use of video display, data processing, automatic number identification, automatic location identification, switching equopment, or other computer oriented equipment.

REQUIREMENTS: Applicants must have achieved training and certification by the Office of Emergency Telecommunications Services (OETS) in the Department of Law and Public Safety as required by NJAC 17:24-2.2 (Basic PST Course - EMD current certifications)

Please submit letter of interest within 5 working days to:
Ralph S. Brownlee, Deputy County Administrator; Cumberland County Administration Building; 790 E. Commerce Street; Bridgeton, NJ 08302.

Cumberland County does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

Application for Employment with Cumberland County (PDF Format)