The Cumberland County Division of Consumer Affairs consists of two agencies the Office of Consumer Protection and the Office of Weights and Measures.

This website is designed to assist you in two ways:

1. To instruct you on how to file a complaint with our office if you believe that a business or entity, located in Cumberland County, has violated your rights and protection:

• Under the NJ Consumer Fraud Act; (N.J.S.A 56-8.1)
• Or under Title 51 of the NJ Standards for Weights and Measures

2. To provides education and resources that you can utilize to protect yourself in the future against fraudulent business practices.

The Office of Consumer Protection acts to protect the public form unlawful, unfair and deceptive business practices. This office investigates and take action pursuant to, and in accordance with the NJ Consumer Fraud Act (N.J.S.A.56:8-1 et seq.), along with other consumer protection statutes and regulations. 

The Office of Weights and Measures protects the buyer and seller in all monetary transactions that use weight, measure and count. Investigators from our offices visit over 600 business locations each year. This includes corner stores, large markets, warehouses, gas stations, oil dealers, gold/precious metal buyers and many other establishments, to test and verify the accuracy of weighing and measuring devices.

Our Weights and Measures Office also inspects retail establishments to ensure the price on a product is what rings up at the register. These are called “scanning audits”. The inspections are done randomly and may lead to enforcement action.

If you feel you have been unfairly treated or are a victim of consumer fraud, please contact our office(s):

• Consumer Protection: 856-451-0925 or CLICK HERE to file a complaint
• Weights & Measures: 856-453-2203 or CLICK HERE to file a complaint